Have a complaint?
We want you to be satisfied, regardless of whether or not you are our customer. Our disputes procedure gives anyone the possibility to let us know what you are dissatisfied with. We will then do our utmost to find a suitable solution.
How to respond
You can lodge your complaint with us in several ways:
- Online (via the Internet)
Submit your complaint to us online by the form below. Follow the instructions on the screen and enter your details. - By phone
Call our customer service department. When calling from inside the Netherlands, the number to call is 088 440 5500 (usual call charges apply), and when calling from outside the Netherlands, please call +31 88 440 5500. Lines are open 5 days a week, 12 hours a day. - By email
Email your complaint to us. - By post
Send us a letter specifying your complaint. Our postal address is
ABN AMRO Bank N.V.
Gustav Mahlerlaan 10
1082 PP Amsterdam
Netherlands
or
PO Box 22200
1100 CE Amsterdam